Right of withdrawal

Start of the cancellation policy

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier

• has or have taken possession of the goods if you have ordered one or more goods as part of a single order and the goods or goods are or are being delivered as one or

• has taken possession of the last goods if you have ordered several goods as part of a single order and the goods are delivered separately or

• has taken possession of the last partial shipment or the last piece if you have ordered goods that are delivered in several partial shipments or pieces.

If several of the above variants are present, the cancellation period only begins when you or a third party named by you who is not the carrier has taken possession of the last goods or the last partial shipment or the last item.

In order to exercise the right of withdrawal, you must contact us
Stimio GmbH
Mollenbachstrasse 13
71229 Leonberg / Germany
Germany
Telephone number: +49 7152 3515758
Email: support@stimio.com

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the sample cancellation form below, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a type of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

End of revocation

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Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back)

To: Stimio GmbH, Nikolaus-Lenau-Platz 24-25, 71067 Sindelfingen, Germany, telephone: +49 7152 3515758, email: support@stimio.com
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for paper notification)
Date
_____________________________
(*) Delete what is not applicable.



We ask you to use the enclosed return forms and the original box for the return and to fill out the return receipt completely, although this is not a prerequisite for the effective declaration of the revocation.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts

• to supply goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
• to supply goods that can spoil quickly or whose expiry date would quickly be exceeded;

• for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;

• for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

Early expiry of the right of withdrawal

The right of withdrawal expires prematurely for contracts

• for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (§ 312 g para. 2 no. 3 BGB (n. version));

• for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery;

• to deliver audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.